Thank you for choosing Bujji Fashions! We want every customer to be delighted with their purchase. If you’re not fully satisfied, we’re here to assist you. Please review our updated Return and Refund Policy.
Returns
Timeframe: Items can be returned within 7 days from the date of receipt.
Conditions: Returned items must be unused, unworn, in their original packaging, and have all tags attached.
Request Process: Initiate a return by emailing us at support@bujjifashions.com or messaging us on WhatsApp (+91 9393120181) with your order number and the reason for return.
We aim to respond to all return requests within 1-2 business days (excluding Sundays).
Refunds
- Once your return is received and inspected at our warehouse, we’ll notify you of the status within 2 business days.
- Approved refunds will be processed within 3 business days via the original payment method.
- Refund Timeline: Depending on your bank or card issuer, the credit may take 5-7 business days to reflect.
- Cash on Delivery (COD) Orders: Refunds will be credited to your Bujji Fashions wallet or via UPI (if provided).Please note that shipping charges are non-refundable for both prepaid and COD orders.
Exchanges
If you need a different size, please return the item following our return process. After inspection, we’ll reship the new size within 2-3 days of receiving your item.
Non-Returnable Items
Certain products, such as personalized or customized items, gift cards, and clearance sale items, are not eligible for return.
Shipping for Returns
- Customers are responsible for return shipping costs unless the return is from a location covered by our shipping providers.
- If we handle the return shipping, the cost will be deducted from your refund.
What to do if you have received a defective item?
If you have received clothes that have been damaged during transit or have manufacturing defects, you can return the clothes by raising the return request and providing the details and photos and unboxing videos of the damaged/defective clothes.
Return Process
To start a return, email us at support@bujjifashions.com with your order number and reason for return. After authorization, you’ll receive detailed instructions on how to proceed.
Need help?
For any questions or concerns, reach out to us at support@bujjifashions.com.
By making a purchase with Bujji Fashions, you agree to adhere to the terms outlined in this Return and Refund Policy.